{"id":13,"date":"2025-09-25T15:56:47","date_gmt":"2025-09-25T07:56:47","guid":{"rendered":"http:\/\/titan-smith.com\/?page_id=13"},"modified":"2026-04-09T06:47:04","modified_gmt":"2026-04-09T10:47:04","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.titan-smith.com\/index.php\/refund_returns\/","title":{"rendered":"Refund & Return Policy"},"content":{"rendered":"\n

\ud83d\udce6 Return & Exchange Policy (30 Days)<\/p>\n\n\n\n

At TitanSmith, we stand behind the quality of our titanium products.<\/p>\n\n\n\n

You may request a return or exchange within 30 days of receiving your order.<\/p>\n\n\n\n

To be eligible:<\/p>\n\n\n\n

Items must be unused and uninstalled
Returned in original packaging
Include all accessories and documentation
\ud83d\udd01 Refund Policy<\/p>\n\n\n\n

Once your return is received and inspected, we will process your refund.<\/p>\n\n\n\n

\u2705 Refunds will be issued to the original payment method
\u2705 Processing time: 3\u20137 business days after approval<\/p>\n\n\n\n

If your refund is approved:<\/p>\n\n\n\n

Product cost \u2192 fully refunded
Original shipping fee \u2192 refunded only if item is defective or incorrect
\u274c Non-Returnable Items<\/p>\n\n\n\n

The following items are not eligible for return or refund:<\/p>\n\n\n\n

Customized or made-to-order titanium products
Special order items
Products that have been installed, used, or modified
\u26a0\ufe0f Order Cancellation
Orders can be cancelled before shipment for a full refund
Customized orders:
\u274c Cannot be cancelled after 72 hours of payment
\u274c No full refund once production has started
\ud83d\udee0\ufe0f Defective or Incorrect Items<\/p>\n\n\n\n

If you receive a defective or incorrect product:<\/p>\n\n\n\n

Contact us within 7 days of delivery
Provide:
Photos or videos
Order number<\/p>\n\n\n\n

After verification:<\/p>\n\n\n\n

We will offer:
Replacement OR
Full refund (including shipping)
\ud83d\ude9a Return Shipping
Customer is responsible for return shipping unless:
Item is defective
Wrong item was shipped<\/p>\n\n\n\n

We recommend using a trackable shipping service.<\/p>\n\n\n\n

\u2699\ufe0f Important Notes
Titanium performance parts (especially for racing or high-stress use) may experience wear due to extreme conditions
TitanSmith is not responsible for:
Incorrect installation
Compatibility issues due to modified vehicles
Professional installation is strongly recommended
\ud83d\udce9 How to Request a Return<\/p>\n\n\n\n

To start a return, please contact:<\/p>\n\n\n\n

\ud83d\udce7 titansmithparts@outlook.com<\/a><\/p>\n\n\n\n

Include:<\/p>\n\n\n\n

Order number
Product details
Reason for return<\/p>\n\n\n\n

We will provide return instructions and authorization..<\/p>\n\n\n\n

Customer Service<\/h2>\n\n\n\n

Tel:<\/strong> +86 173 922 104 87
Email:<\/strong> titansmithparts@outlook.com<\/a><\/p>\n\n\n\n

Last updated: January 30, 2026<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

\ud83d\udce6 Return & Exchange Policy (30 Days) At TitanSmith, we stand behind the quality of our titanium products. 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